Customer Grievance Redressal

Grievance Redressal Policy

Purpose

KASHISH PARK REALTORS is committed to addressing grievances relating to the Website, personal information and communications received from us in a fair and timely manner.

Grievances

Users may raise grievances relating to:

  • collection or use of personal information;
  • correction or updating of information;
  • withdrawal of marketing consent;
  • unauthorised or unwanted communications;
  • Website-related privacy concerns; or
  • any other concern relating to handling of personal information.

How to Raise a Grievance

A grievance may be submitted with the user's name, contact details and brief description of the concern to:

Grievance Redressal Officer

Name: Santosh Puro
Contact: 9820413281

KASHISH PARK REALTORS

Survey No. 2 to 21, 37, 38, 39 and 40 Part,
Kashish Park, FGP Ltd. Complex,
L.B.S. Marg, Thane West,
Thane, Maharashtra - 400604

Resolution

We shall acknowledge, review and address grievances within a reasonable period and in accordance with applicable law. Additional information may be requested where reasonably necessary to verify identity or properly address the grievance.


Escalation

If a grievance remains unresolved, the concerned person may exercise such remedies as may be available under applicable law before the competent authority.